Evolved360 VoIP
Replace Your Legacy PBX
Without the Drama.
Cloud Phone Systems That Cut Costs and Support Remote Work.
Traditional phone systems are expensive to maintain, inflexible for hybrid teams, and increasingly difficult to support as hardware ages. VoIP telephone systems deliver better call quality, lower costs, and full mobile functionality — with a migration process less disruptive than most businesses expect.
Your Expert Partner
Cut phone costs without cutting call quality.
We've migrated offices off aging PBX systems into cloud phone platforms that work reliably from any location. The transition is less disruptive than most clients expect — typically one business day of cutover with minimal interruption. And the cost savings are significant: most businesses reduce their telephone costs by 40–70% in the first year after replacing a legacy system with VoIP. The hardware maintenance costs alone justify the switch for most offices on systems more than five years old.
40–70%
Phone cost reduction
1 day
Migration time
Mobile-Ready
Work from anywhere
10+
Years VoIP experience
What Changes
What VoIP telephone systems actually deliver.
VoIP System Implementation
Complete cloud phone system deployment — hardware provisioning, platform configuration, call routing, IVR, voicemail, and number porting. One project with one team responsible for the full implementation.
Advanced Call Features
Auto-attendant, call queues, call recording, voicemail-to-email, and click-to-dial from CRM. Features that cost extra on legacy systems are included by default in cloud VoIP platforms.
Multi-Site Connectivity
Unified phone system across multiple office locations. Staff at different sites share the same directory, extension system, and call transfer capabilities as if they were in the same building.
Mobile Integration
Full phone system on any mobile device. Staff use their business number from a smartphone app — making and receiving calls, checking voicemail, and transferring calls the same way they would from a desk phone.
The Plan
Getting started is simple.
Assessment & Planning
We document your current system — phone numbers, call flows, voicemail, extensions, and any integrations with business applications. Bandwidth assessment to confirm network readiness. Total cost of ownership comparison to justify the business case internally.
Deploy & Port Numbers
New system configured and tested before cutover. Number porting initiated with the carrier (2–4 weeks). Both systems run in parallel until porting is confirmed. Scheduled cutover during a low-activity window — typically under a business day from start to finish.
Train & Maintain
Staff training on the new system with focus on daily use: making calls, checking voicemail, transferring calls, and using the mobile app. Administrator training for managing extensions and call routing. Ongoing support for moves, adds, changes, and any issues.
Every year a legacy phone system stays in place is another year of maintenance costs, hardware risk, and remote work limitations you're absorbing.
Book Free AssessmentWhat's Included
Everything under one roof.
Every layer of your communications infrastructure — implemented, integrated, and supported by one team.
What Changes
What your business looks like when this is handled.
Client result
“Our old phone system was on its last legs and required a specialist to change anything. After moving to VoIP, our phone costs dropped by 55% in the first year. Our receptionist now manages the whole system from a browser. The mobile app meant our field staff finally had a professional phone presence instead of giving customers their personal numbers.”
Office Manager · Trades Company · Hamilton, ON · ETG client
The Case for VoIP Telephone Systems
What replacing your legacy phone system actually means for your business.
Legacy PBX systems have three problems that compound over time: maintenance costs increase as the hardware ages and requires specialist support, feature limitations become more visible as remote work expectations rise, and the eventual failure of aging hardware creates an emergency migration under pressure. Migrating to VoIP proactively — on your timeline, with proper preparation — is significantly less disruptive than migrating reactively because your old system finally died.
The cost comparison between legacy and VoIP systems is usually straightforward. Legacy systems carry hardware maintenance contracts, per-line PSTN charges, and technical support costs for any changes. Cloud VoIP is a per-user subscription that includes all feature updates, support, and the platform infrastructure. The hardware investment in IP phones pays back quickly relative to the per-month savings. For businesses with more than ten lines, the business case is typically clear within the first six months.
The features available in modern VoIP systems represent a significant advance over what most legacy systems delivered. Real-time call analytics, voicemail-to-email transcription, CRM integration for screen-pop on incoming calls, call recording with searchable transcripts, and mobile softphone apps are standard inclusions. For businesses managing customer-facing teams, the analytics alone — call volume by hour, missed call rates, average handle time — provide the data to make staffing decisions that legacy systems simply couldn't produce.
“We've migrated offices off aging PBX systems and into cloud phone platforms that work reliably from any location. The transition is less disruptive than most clients expect — typically one business day of cutover with minimal interruption.”
Kevin Nishimura — CTO & vCIO, Evolved Technology Group
Common Questions
Frequently asked questions.
Ready to replace your legacy phone system?
Book a free assessment. We'll document your current phone system, calculate your potential cost savings, and show you what a VoIP migration looks like for a business your size.