Managed IT Services — Southern Ontario
The closest thing to an in-house IT department — without the overhead.
We support your business, secure it, and when off-the-shelf isn't enough, our in-house developers build what you actually need. Strategy, operations, and custom solutions under one roof.
Wondering about cost? See transparent pricing →
Trusted by:
Anything from printer meltdowns and glitchy servers, to ransomware attempts and panicked staff members who clicked the wrong link.
Our average response rate is 2 minutes, and you're not bounced between departments or ghosted mid-issue.
One expert who learns your business, coordinates all your technology, and gives you honest guidance on what you actually need.
Like having a CTO on your team, without the salary.
Your team will never be made to feel "dumb" for asking, no matter what questions they ask.
You get peace of mind, clarity, and confidence in using tech to achieve your goals.
You shouldn't have to chase down status updates or wonder what's happening behind the scenes.
We show you what's been done, what's in progress, and what's coming next, so you always know where things stand.
Real-time monitoring, phishing defense, endpoint security, staff training, and backup all running in the background.
We put a wall around your business from day one. You just focus on work.
We run automated backups and manually verify they restore correctly. Most companies skip the testing part.
If something goes wrong, you're back up the same day. Not next week.
We're a Canadian technology company that has been solving real business problems for over 20 years. No call centres, no overseas help desks, no revolving door of technicians — just a dedicated local team that knows your name, learns your environment, and gives you straight answers. We don't upsell what you don't need, we document everything so nothing walks out the door, and we treat your technology like it's our responsibility — because it is.
We enable your organization to focus on what it does best — by handling the technology that distracts. As an extension of your team, we tailor solutions around the people who matter most to your business: your customers, your employees, and your end-users.
Day-to-day IT support that actually answers within minutes. Computers, servers, networks — handled.
Real-time threat monitoring, phishing defense, endpoint protection, and staff training.
Connect your operations, inventory, finance, and reporting into one system you can manage.
Industry-specific CRM built for your vertical. Includes Yukon CRM — our purpose-built GoldMine replacement. Migrations from GoldMine, Salesforce, HubSpot & Dynamics 365.
Modern business phone systems that work from anywhere, for less than your old setup.
Connect with trading partners and meet supplier requirements without manual back-and-forth.
Find the repetitive tasks eating your team's time and build workflows that handle them automatically.
Websites and portals that represent your business well and convert visitors into conversations.
Our Process
Technology should empower your team, not slow them down. Our process starts with understanding your business — not selling you a package. Here's how we get there.
Talk directly with a technician about your business, your challenges, and what's not working. No sales scripts — just an honest conversation.
We perform an onsite or remote technology review of your environment: your infrastructure, security posture, software stack, and gaps.
You receive a managed IT solution built around your business — with transparent pricing, a clear roadmap, and no surprises.
Every industry runs differently. We know the compliance requirements, the software, and the pain points specific to yours.
If your EMR goes down mid-appointment, that's a patient care problem, not just an IT problem. We know the software, we know PHIPA, and we fix things fast.
Downtime on the floor isn't an inconvenience, it's lost production. We handle the IT and software that keeps operations moving and your supply chain connected.
Every hour your team spends fighting with technology is an hour you're not delivering for clients. We keep the tools running so you can focus on the work.
Your clients trust you with sensitive information. A data breach or a sloppy setup can end that relationship fast. We make sure your technology matches the trust they're placing in you.
March and April aren't the time to be dealing with IT problems. We keep your systems solid year-round so tax season doesn't become a tech crisis.
Your office is a job site. We set up IT that actually works in the field — reliable connectivity, mobile tools, and software that connects your crew to the office.
When your fleet is moving and your warehouse never sleeps, your IT can't either. We keep the systems running that keep your operation on time and on track.
You're stretched thin and every dollar matters. We help non-profits get enterprise-level protection and tools at a price that actually fits your budget.
Where generic software stops, ETG's purpose-built platforms begin. Co-developed with industry experts, these aren't CRM add-ons — they're complete business management systems covering every workflow your operation runs on.
Everything a financial advisory practice needs — client relationships, compliance workflows, billing, and reporting in one place.
From order entry to delivery routing to invoicing and fleet management — every part of a petroleum distributor's operation, connected.
More verticals in development
ETG builds new vertical platforms in partnership with industry experts. If your industry isn't listed, ask us — it may be in development.
Learn about our approach →Technology Partners
Where We Work
Local presence with Canadian-wide capability. Our team works on-site and remotely across the Golden Horseshoe.
Small business under 25 users? Flat-rate managed IT plans built for lean teams — from $99/user/month.
See small business plans →From the Blog
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Book a free 30-minute call. We'll look at what you have, tell you honestly what's working and what isn't, and show you what we'd do differently.
No obligation discovery consultation
We review your tech and find the problems
You'll know exactly what to do next
No obligation. No sales script. Just an honest conversation about your technology.