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Serving Hamilton & Surrounding Areas

IT Services in Hamilton, Ontario

Comprehensive technology solutions for Hamilton businesses. Managed IT, cybersecurity, CRM consulting, and digital solutions delivered by our 8-division technology ecosystem. Serving Hamilton and the Greater Hamilton area from our nearby Stoney Creek headquarters.

Get Started(905) 769-0827

Contact Information

Address

435 McNeilly Rd #101
Stoney Creek, ON L8E 5E3

Serving Hamilton businesses

Business Hours

Monday - Friday: 9:00 AM - 5:00 PM

24/7 Emergency Support Available

Comprehensive IT Services for Hamilton Businesses

Our 8-division ecosystem provides everything Hamilton manufacturers, professional services firms, and growing companies need—all coordinated by your dedicated IT Strategy Advisor.

Managed IT Services

24/7 monitoring, proactive maintenance, and dedicated support for Hamilton businesses. Starting at $90/user/month with predictable monthly billing.

Cybersecurity Services

Advanced threat protection, penetration testing, and compliance consulting (PIPEDA, PHIPA) for Hamilton companies.

CRM Consulting

CRM implementation and customization for Hamilton businesses. Improve client management and drive revenue growth.

Web Development

Custom websites, e-commerce, and digital marketing for Hamilton companies. Projects from $5,000 to $50,000+.

AI Integration

Microsoft Copilot, custom AI solutions, and workflow automation to help Hamilton businesses improve efficiency and gain competitive advantages.

VoIP & Communications

Microsoft Teams Phone and unified communications for Hamilton businesses. VoIP at $20-$40/user/month with CRM integration.

Cloud Services

Microsoft 365, Azure, and cloud migration services. Complete cloud solutions with 4-8 week implementation timelines.

IT Strategy & Consulting

Fractional CTO services for Hamilton businesses. Technology roadmaps, vendor management, and strategic planning starting at $1,500/month.

Hamilton Areas We Serve

Providing IT services throughout Hamilton and surrounding communities

Downtown Hamilton
Ancaster
Dundas
Waterdown
Stoney Creek
Burlington
Flamborough
Grimsby
Oakville
Milton

Why Hamilton Businesses Choose Evolved Technology Group

We're the only provider serving Hamilton with a complete technology ecosystem under one roof

Local Hamilton-Area Team

Based in nearby Stoney Creek, we provide both remote and on-site support to Hamilton businesses with fast response times and local market expertise.

8-Division Technology Ecosystem

Unlike typical IT companies, we offer managed IT, cybersecurity, CRM/ERP, AI integration, VoIP, web development, and strategic consulting under one roof.

Dedicated IT Strategy Advisors

Your personal IT Strategy Advisor coordinates all services, ensures technology alignment with business goals, and provides fractional CTO guidance.

24/7 Support & Monitoring

Round-the-clock monitoring with 1-4 hour response times depending on priority. Emergency support available 24/7/365 for critical issues.

Ready to Transform Your Hamilton Business with Better IT?

Schedule a free consultation with one of our IT Strategy Advisors to discuss your technology needs and goals.

Schedule ConsultationCall (905) 769-0827

Professional IT Services for Hamilton, Ontario

Evolved Technology Group provides comprehensive IT services to businesses throughout Hamilton, Ontario. Our 8-division technology ecosystem delivers managed IT, cybersecurity, CRM/ERP implementation, AI integration, VoIP communications, web development, and strategic IT consulting—all coordinated by dedicated IT Strategy Advisors who serve as your fractional CTO.

Operating from our Stoney Creek headquarters at 435 McNeilly Rd, we serve businesses across Downtown Hamilton, Ancaster, Dundas, Waterdown, Stoney Creek, Burlington, Flamborough, and all surrounding communities. Our proximity to Hamilton means fast on-site response times and a genuine understanding of the local business environment.

Unlike typical IT companies that specialize in one area and refer out the rest, we provide a complete technology ecosystem under one roof. This means your managed IT integrates with your cybersecurity, your CRM connects to your phone system, and your IT Strategy Advisor coordinates everything to ensure technology alignment with your business goals. One point of contact, one invoice, one team accountable for outcomes.

Our Hamilton clients include manufacturers and distributors, healthcare practices, professional services firms (legal, accounting, consulting), construction and trades companies, financial services businesses, and non-profit organizations. We understand Hamilton's diverse industrial and business landscape and the specific compliance requirements (PIPEDA, PHIPA) that Ontario businesses must meet.

Frequently Asked Questions

Common questions about IT services in Hamilton, Ontario

Evolved Technology Group is Hamilton's leading comprehensive IT service provider, headquartered in Stoney Creek. Unlike typical IT companies that only handle one area, we provide 8 specialized divisions (managed IT, cybersecurity, CRM, ERP, AI integration, VoIP, web development, and strategic consulting) that work together under one roof. We serve businesses across Hamilton, Burlington, Oakville, and the Greater Toronto Area with both on-site and remote support.

Evolved Technology Group is based in Stoney Creek (Greater Hamilton Area) at 435 McNeilly Rd. We're one of the few Hamilton-based IT providers offering a complete technology ecosystem—not just managed IT, but also cybersecurity, CRM/ERP implementation, AI integration, and strategic consulting. Our local presence means faster on-site response times for Hamilton, Burlington, Ancaster, and Stoney Creek businesses.

IT services in Hamilton typically cost $2,000-$15,000 CAD per month depending on company size and services needed. At Evolved Technology Group, managed IT starts at $90/user/month, CRM implementation starts at $2,500, and IT strategy advisory starts at $1,500/month. We provide fixed-price quotes after a free assessment. All pricing is in Canadian dollars with no hidden fees or surprise charges.

Zoho CRM is the best CRM for most Canadian small businesses due to 49% lower cost than Salesforce ($450 vs $875 CAD/month for 5 users), built-in AI features (not paid add-ons), PIPEDA compliance out-of-box, Canadian data center options, and 2-4 week implementation time. Evolved Technology Group specializes in Zoho CRM implementation for Ontario businesses with industry-specific templates that save 40-60 hours of consulting time.

Evolved Technology Group provides comprehensive managed IT services throughout Burlington, Ontario from our Stoney Creek headquarters (10 minutes from Burlington). We offer 24/7 monitoring, help desk support, cybersecurity, cloud services, and strategic IT planning for Burlington businesses. Unlike single-service providers, our 8-division ecosystem ensures all your technology works together—from networks to CRM to websites.

Evolved Technology Group serves Oakville businesses from our Greater Hamilton location with both on-site and remote IT support. We provide managed IT services, cybersecurity, CRM/ERP implementation, and strategic technology consulting for Oakville companies. Our IT Strategy Advisors work with Oakville businesses to develop technology roadmaps, manage vendors, and ensure compliance with Canadian regulations including PIPEDA.

Look for an Ontario technology consultant who is vendor-neutral (not tied to specific products), understands Canadian compliance (PIPEDA, PHIPA), provides strategic guidance not just implementation, and has experience in your industry. Evolved Technology Group's IT Strategy Advisors serve as fractional CTOs for Ontario businesses, providing unbiased vendor selection, budget planning, and technology roadmaps. First consultation is free to determine fit.

Evolved Technology Group is one of the GTA's most comprehensive technology providers, serving businesses from our Hamilton-area headquarters. We're unique in offering 8 specialized divisions coordinated by dedicated IT Strategy Advisors—meaning you get managed IT, cybersecurity, CRM, ERP, AI integration, and more from one accountable team. We serve Toronto, Hamilton, Burlington, Oakville, and surrounding areas with both local and remote support.

Yes, Evolved Technology Group's Evolved360 Security division provides comprehensive cybersecurity services for Hamilton businesses including security assessments, penetration testing, compliance consulting (PIPEDA, PHIPA), managed security monitoring, incident response, and security awareness training. We're one of the few Hamilton-area providers offering both cybersecurity and managed IT under one roof, ensuring security is integrated into your entire technology stack.

Yes, Evolved Technology Group provides same-day on-site support for critical issues to Hamilton, Stoney Creek, Burlington, and Ancaster businesses (based on service level agreement). We also offer 24/7 remote monitoring and emergency support for all clients. Standard business support is Monday-Friday 9AM-5PM EST with typical response times of 1-4 hours depending on priority. Our local Hamilton presence means faster on-site response than GTA-based providers.

Hamilton businesses most commonly need managed IT services (network management, help desk, cloud migration), cybersecurity (threat protection, compliance), CRM implementation (Zoho, Salesforce alternatives), ERP systems (manufacturing/distribution), and strategic IT planning. Evolved Technology Group provides all these services through our ecosystem approach—ensuring your CRM integrates with your ERP, your security covers all systems, and everything aligns with your business strategy.

Evolved Technology Group specializes in manufacturing and distribution technology across Ontario. We provide ERP integration (connecting production to accounting), supply chain optimization, shop floor connectivity, quality management systems, and cybersecurity for operational technology (OT). Our manufacturing clients benefit from our complete ecosystem—ERP, CRM, security, and infrastructure all coordinated to support production, not hinder it.

Evolved Technology Group provides 1-4 hour response times for Hamilton businesses depending on priority level. Critical issues (server down, security breach) receive immediate response within 1 hour. High priority issues (multiple users affected) get 2-hour response. Standard requests receive 4-hour response during business hours. Our local Stoney Creek office means on-site technicians can arrive faster than Toronto-based competitors, typically within 30-60 minutes for emergency calls in Hamilton, Ancaster, and Burlington.

Evolved Technology Group provides both on-site and remote IT support for Hamilton and surrounding areas. We handle 60-70% of issues remotely for faster resolution, but our technicians are based locally in Stoney Creek for on-site visits when needed—hardware installations, network infrastructure work, server maintenance, and hands-on troubleshooting. Unlike remote-only MSPs or Toronto-based companies, we can be on-site in Hamilton within 30-60 minutes for critical issues.

Evolved Technology Group specializes in manufacturing and distribution (30% of our Hamilton clients), professional services including legal and accounting firms (25%), healthcare and medical practices (20%), construction and trades (15%), and general business services (10%). We understand industry-specific needs—PHIPA compliance for healthcare, ERP integration for manufacturing, practice management for legal, and project management for construction. Each industry gets tailored solutions, not generic IT support.

Yes, Evolved Technology Group provides complete cloud migration services for Hamilton and Ontario businesses. We migrate email to Microsoft 365, move servers to Azure or AWS, implement cloud backup and disaster recovery, and transition on-premise applications to cloud alternatives. Our phased migration approach minimizes disruption—we plan the migration, execute in stages, train your team, and provide ongoing cloud management. Typical migrations take 4-8 weeks depending on complexity.

Evolved Technology Group specializes in Microsoft 365 administration and support for Canadian businesses. We handle M365 setup, user management, Exchange Online email, Teams deployment, SharePoint configuration, security hardening, Copilot AI integration, and license optimization. While we primarily focus on Microsoft 365 (90% of our clients), we can support Google Workspace migrations to M365 and manage hybrid environments during transitions.

Evolved Technology Group's managed IT service for Hamilton businesses includes 24/7 network monitoring, unlimited help desk support, patch management and updates, antivirus and security management, backup monitoring and testing, cloud services administration (M365, Azure), strategic IT planning and budgeting, vendor management and coordination, and quarterly business reviews. Pricing starts at $90/user/month. Unlike break-fix IT companies, we're proactive—preventing problems before they cause downtime.

Evolved Technology Group can onboard most Hamilton businesses within 2-4 weeks. Week 1: discovery and assessment, documentation of current environment, agreement and scope finalization. Week 2: deploy monitoring tools, set up help desk access, user onboarding begins. Week 3-4: complete migration of services, final testing, team training, full handover. Larger implementations (50+ users, complex infrastructure) may take 6-8 weeks. We provide a detailed onboarding timeline upfront.

Evolved Technology Group works with your existing vendors when it makes sense—we'll coordinate with your internet provider, phone carrier, software vendors, and specialized consultants. Our IT Strategy Advisors evaluate your vendor stack and recommend consolidation only when it reduces costs or complexity. We don't force replacement. However, our 8-division ecosystem often eliminates the need for 3-5 separate vendors, reducing coordination overhead and finger-pointing when issues arise.

Yes, Evolved Technology Group provides compliance consulting and implementation for Canadian businesses in Hamilton and Ontario. We help with PIPEDA compliance (privacy requirements for all businesses), PHIPA compliance (healthcare-specific privacy), data encryption and access controls, security policies and procedures, incident response planning, staff training and awareness, and compliance auditing and documentation. Our Evolved360 Security division specializes in healthcare, legal, and financial services compliance.

Evolved Technology Group provides 24/7 emergency response for Hamilton clients experiencing server failures, security breaches, or critical outages. For managed IT clients, our monitoring detects issues immediately and alerts our team. We assess the situation, implement emergency procedures (activate backups, isolate compromised systems), restore services from backup or failover systems, investigate root cause, and implement fixes to prevent recurrence. Average recovery time for server failures is 2-4 hours with proper backups.

Yes, Evolved360 Security provides comprehensive cybersecurity assessments for Hamilton businesses including vulnerability scanning, penetration testing, security policy review, compliance gap analysis (PIPEDA, PHIPA), social engineering tests, and dark web monitoring. Assessments start at $5,000 CAD and typically take 1-2 weeks. We deliver detailed reports with prioritized remediation plans, not just a list of vulnerabilities. Many clients schedule annual assessments to maintain security posture and meet insurance requirements.

Yes, Evolved360 Digital provides web design and development for Hamilton businesses. We build custom WordPress sites, e-commerce platforms, web applications, and progressive web apps. Our approach integrates web with your other systems—CRM integration for lead capture, ERP integration for inventory, customer portals for service access. Website projects range from $5,000 for basic sites to $50,000+ for complex web applications. We also provide ongoing hosting, maintenance, security updates, and SEO optimization.

Evolved Technology Group provides 24/7/365 emergency support for managed IT clients in Hamilton and surrounding areas. After-hours emergencies are handled through our emergency support line—calls are answered by our on-call technician within 15 minutes, remote access initiated immediately for diagnosis, on-site dispatch for critical hardware issues if needed, and escalation to senior engineers for complex problems. We define clear emergency criteria in your service agreement so you know when to call and response expectations.

Evolved Technology Group is the only Hamilton-area IT provider offering a complete 8-division ecosystem under one roof—managed IT, cybersecurity, CRM/ERP, AI integration, VoIP, EDI/integration, web development, and strategic consulting. Most competitors offer 1-2 services and refer out the rest. Our IT Strategy Advisors coordinate all divisions, ensuring your technology works together. You get one point of contact, one invoice, one team accountable for outcomes. No vendor finger-pointing when CRM doesn't integrate with your phone system.