Manufacturing

IT Built for the Shop Floor
and the Back Office.

OT/IT Integration. Production Uptime. Multi-Site Management.

Manufacturing IT has unique demands: production systems that can't go down, OT/IT security challenges, and network infrastructure built for industrial environments. We deliver managed IT designed specifically for Ontario manufacturers.

Large-scale warehouse and distribution facility

Industry Expertise

Production stops when IT fails — so we don't let it fail.

Manufacturing IT is fundamentally different from office IT. Production environments have specialized networking requirements, industrial-grade endpoint needs, and the complex challenge of connecting operational technology — PLCs, SCADA, CNC machines — to corporate IT systems without exposing production equipment to cybersecurity risks. Our team has experience across discrete and process manufacturing, food & beverage, automotive supply, petroleum distribution, and other industrial sectors throughout Ontario's manufacturing corridor.

99.9%

Network uptime SLA

OT/IT

Integration experts

Multi-Site

Management

24/7

Production support

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Challenges We Solve

The IT problems manufacturers face every shift.

The Problem

A network outage on the shop floor stops production lines mid-shift — costing thousands per hour and missing customer delivery commitments

Our Solution

Redundant network infrastructure with automatic failover and real-time monitoring keeps production systems online. Issues get resolved before they become outages.

The Problem

Our ERP, MES, and production scheduling systems are siloed — staff manually re-enter data between systems, creating errors and costly delays

Our Solution

We integrate your ERP (Epicor, SAP Business One, Infor) with MES and production systems so data flows automatically — reducing errors and giving management real-time visibility.

The Problem

A ransomware attack encrypted our production data and shut down the facility for days — halting orders and damaging customer relationships

Our Solution

Air-gapped backups, network segmentation between OT and IT, and endpoint protection prevent ransomware from reaching production systems. Recovery measured in hours, not days.

What Changes

What it looks like when manufacturing IT is built for production.

Production Floor Reliability

Purpose-built industrial networking and endpoints designed for the uptime demands of manufacturing environments — and the harsh conditions of the shop floor.

OT/IT Integration

Secure connectivity between operational technology (PLCs, SCADA, CNC) and IT systems without exposing production equipment to internet-facing risks.

ERP & MES Support

Support and integration for Epicor, SAP Business One, Infor, and manufacturing execution systems used across Ontario facilities.

Multi-Site Management

Centralized IT across multiple plants, warehouses, and offices — with consistent security and visibility at every location.

Every hour of unplanned downtime costs you production. Find out if your IT infrastructure is ready to keep up.

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What's Included

Everything under one roof.

IT, security, OT/IT integration, and ERP support — managed by one team that understands the manufacturing environment.

Server rack infrastructure supporting manufacturing operations

What Changes

What your facility looks like when IT keeps production moving.

Production floor network uptime above 99.9% — no more shift-stopping outages
Zero successful ransomware incidents reaching production systems
ERP integrations that eliminate manual data re-entry between systems
Remote monitoring and management across all facilities from one dashboard
Documented DR plans tested annually for every site

Client result

“We used to lose half a shift every time the network hiccuped. Since switching to ETG, we haven't had a single production stoppage due to IT in over a year. The ROI is undeniable.”

Operations Manager · Manufacturing Facility · ETG client since 2022

The Case for Manufacturing IT

What managed IT actually means for your facility.

Manufacturing IT demands are unique. Production environments require industrial-grade networking built for harsh conditions and continuous uptime, specialized endpoint management for shop floor workstations and HMIs, and the complex security challenge of connecting operational technology to corporate IT without creating vulnerabilities that ransomware groups actively target. Most MSPs aren't equipped to navigate these realities — they apply standard office IT thinking to environments that have fundamentally different requirements.

Our manufacturing IT practice is built around the OT/IT integration challenge. We design network architecture that allows operational technology — PLCs, SCADA systems, CNC machines, robotic cells — to connect to corporate IT and ERP systems with the data visibility management needs, while maintaining the network segmentation that keeps production equipment isolated from internet-facing threats. This balance between connectivity and security is where most manufacturing IT projects succeed or fail.

For multi-site manufacturers, we provide centralized management across all locations — consistent security policies, unified monitoring dashboards, and standardized infrastructure that scales as you add capacity, acquire facilities, or expand to new markets. We work across discrete and process manufacturing, food & beverage, automotive supply, metal fabrication, and petroleum distribution — sectors with distinct OT environments, compliance requirements, and uptime expectations that a generalist MSP can't reliably serve.

“In manufacturing, downtime isn't just an IT problem — it's a revenue problem and a customer relationship problem. We treat production uptime as the primary metric of success.”

Evolved Technology Group

Keep your facility running at full capacity.

Book a free facility assessment and identify IT vulnerabilities before they cost you production time.

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