Small Business IT Support · Southern Ontario
IT Support for
Small Business Ontario.
Flat-rate managed IT from $99/user/month.
Built for businesses under 25 users.
Stop paying emergency call-out fees every time something breaks. Get proactive IT support, 24/7 monitoring, and a real help desk — all for one predictable monthly cost. Serving Hamilton, Burlington, Oakville, and the surrounding Niagara and Halton region.
Essential plan from $99/user/month · No lock-in contracts · Hamilton-based team
Why Small Businesses Switch
Your “computer guy” costs more than you think.
Most small businesses start with a break-fix arrangement — a freelancer or a local tech who comes in when something breaks. It feels cheaper because you only pay when there's a problem. But those emergency call-outs add up fast, and nothing gets fixed until it's already broken. Your team loses hours waiting for a callback while the business sits still.
Break-Fix
Managed IT (ETG)
Transparent Pricing
One flat rate. No hidden fees. Pick the coverage you need.
All plans are per user, per month · CAD pricing · Best fit for businesses under 25 users
Essential
$99
/user/month CAD
Core coverage for lean teams
Standard
$130
/user/month CAD
Most popular for 5–15 user teams
Premium
$170
/user/month CAD
Full-service IT for growing teams
Pricing shown is a starting point. Final quote based on user count and existing infrastructure. Book a free assessment for an exact number.
What Changes
What small business owners tell us after switching.
No More IT Fire Drills
Problems get caught and fixed before your team notices them. You stop hearing "the server is down" from your staff.
One Predictable Monthly Bill
No more surprise call-out fees. You know exactly what IT costs every month — and it doesn't change when something breaks.
A Real Help Desk That Answers
Your team calls a number and talks to a real technician. Not a voicemail. Not a ticket system. A person who knows your setup.
IT That Grows With You
Add a new hire, open a second location, move to the cloud — your IT support scales without you having to start over.
The Process
Getting set up is straightforward.
We audit your current setup.
In a free 1-hour assessment, we document every device, identify gaps, and tell you exactly what's at risk. No obligation. Most business owners learn something they didn't know.
We deploy and get you covered.
Monitoring agents go on every device. Help desk access opens for your whole team. Onboarding takes 1–2 weeks with zero disruption to your business.
We manage it — you forget about IT.
Monthly reports show you what happened. Quarterly reviews keep your IT aligned with where your business is going. You stop thinking about technology and start using it.
Tired of paying emergency rates every time something breaks?
Get a Free QuoteWhat's Included
Everything under one roof.
Small business IT support is one part of a complete IT environment. See everything our team manages for clients.
What Changes
What your business looks like when IT problems stop costing you time and money.
Client result
“We were paying our old guy $150 an hour every time something went wrong. With ETG, we know exactly what IT costs every month — and nothing has gone down since we started. That alone is worth it.”
Owner · Professional Services · 12-person team · Hamilton, ON
The Case for Managed IT
Why small businesses in Ontario are moving away from break-fix IT.
The “computer guy” model works until it doesn't. For a business with a handful of computers, calling someone in when something breaks feels like the right move — you only pay when there's a problem. But that model has hidden costs most owners don't account for: the hours your team spends waiting for a callback, the work that doesn't get done while a system is down, the emergency rates that kick in when a server fails on a Friday afternoon. The reactive model isn't cheaper — it's just cheaper-looking.
Managed IT for small business flips that model. Instead of paying per incident, you pay a flat monthly rate per user and get continuous monitoring, proactive maintenance, and a real help desk. Most of the problems that would have turned into outages get caught and resolved before anyone on your team notices them. Hard drives show warning signs before they fail. Backups get checked before you need them. Software patches go out before vulnerabilities become exploits. The value isn't just what gets fixed — it's everything that never breaks in the first place.
For businesses under 25 users in Hamilton, Burlington, Oakville, and the surrounding area, Evolved Technology Group offers managed IT support starting at $99/user/month. That price includes 24/7 monitoring, help desk access, patch management, antivirus, and backup coverage for Microsoft 365. It doesn't include a call-out charge every time something goes wrong — because the whole point is to make sure it doesn't.
“A 10-person business that has one server go down for half a day loses more in productivity than a year of managed IT costs. Most small business owners don't realize that until they do the math.”
Kevin Nishimura, CTO — Evolved Technology Group · SOC 2 Type 2 Certified
Common Questions
Frequently asked questions.
Stop paying emergency rates. Get a flat monthly plan.
Book a free IT assessment. We'll document your environment, identify what's at risk, and give you an exact monthly quote — no obligation, no sales pressure.