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MSP Comparison · Stoney Creek, Ontario

ETG vs PCM:
Two Stoney Creek MSPs Compared.

Professional Computer Management Inc. and Evolved Technology Group are both based in Stoney Creek, Ontario — making them direct local competitors for Hamilton-area businesses evaluating managed IT providers.

Both providers are in Stoney Creek. ETG is at 435 McNeilly Rd; PCM is at 1100 South Service Rd. This is a rare genuinely local head-to-head comparison.

Disclosure: Written by Evolved Technology Group. PCM data from pcm.ca, May 2026. Let us know if anything is out of date.

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Evolved Technology Group

ETG
  • 435 McNeilly Rd, Stoney Creek, ON
  • Founded 2019 — modern cloud-native stack
  • Published pricing: $99–$170/user/month
  • Serves Hamilton · Burlington · Niagara corridor
  • vCIO strategic planning included

Competitor

Professional Computer Management Inc.

  • 1100 South Service Rd, Suite 420, Stoney Creek, ON
  • Established — exact year not published
  • 12-minute or less response time (guaranteed)
  • Serves Greater Hamilton Area
  • Microsoft Silver Partner, Datto, WatchGuard

Source: pcm.ca — May 2026

Feature Breakdown

Side-by-side comparison.

FactorETGPCM
Location435 McNeilly Rd, Stoney Creek1100 South Service Rd, Stoney Creek
Service areaHamilton · Burlington · NiagaraGreater Hamilton Area (published)
Niagara region coverage
Burlington / Oakville
Founded2019Established (year not published)
Published pricingNo pricing listed on pcm.ca as of May 2026
Flat-rate billing modelBoth use predictable monthly pricing
Guaranteed response timePCM publishes this specific metricSLA-backed12 minutes or less (guaranteed)
24/7 monitoring
Managed IT services
Cloud services
VoIP / phone solutions
Cybersecurity
Backup & DR
vCIO / strategic planning
Microsoft Silver PartnerPCM lists Microsoft Silver Partner status

PCM data from pcm.ca, May 2026. Contact both providers to verify current services and pricing.

Where ETG Differs

What ETG brings beyond the Hamilton corridor.

Published per-user pricing: ETG lists flat monthly rates on our website — $99, $130, and $170 per user depending on tier. PCM does not publish pricing. Both use flat-rate billing; ETG makes its rates visible before you pick up the phone.
Niagara region and Burlington coverage: PCM's published service area is the Greater Hamilton Area. ETG explicitly serves Burlington, Oakville, St. Catharines, Niagara Falls, and Grimsby. If your business extends into the Niagara peninsula or Halton, ETG's broader corridor coverage matters.
vCIO strategic planning included: ETG includes virtual CIO services — IT roadmapping, budget planning, and technology strategy — as part of our managed IT engagement. If strategic IT advisory is a priority, this is a relevant distinction to explore with PCM.
Modern cloud-native infrastructure: ETG was built in 2019 on current cloud-native tooling. Our monitoring, ticketing, documentation, and automation stack reflects where managed IT is today rather than where it was a decade ago.

Where PCM Stands Out

When PCM might be the better fit.

12-minute response guarantee: PCM publishes a specific 12-minute or less response time guarantee. ETG's response times are SLA-defined by priority — but PCM's published metric is a concrete, marketable commitment worth asking about if response speed is a top evaluation criterion.
Microsoft Silver Partner certification: PCM lists Microsoft Silver Partner status, along with Datto and WatchGuard partnerships. These vendor certifications are signals of technical validation in specific product ecosystems. Ask PCM what these certifications mean for your specific Microsoft environment.
Established local market presence: PCM has been in the Stoney Creek market longer than ETG. For businesses that place strong weight on longevity and established local reputation, PCM's track record in the community is meaningful.
Hamilton core focus: If your business is entirely within the Hamilton city limits and doesn't need corridor coverage into Burlington or the Niagara region, PCM's Hamilton-focused positioning may align precisely with what you need.

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See everything included in ETG's plans.

Both of us are right here in Stoney Creek.

Book a free 30-minute consultation with ETG. We'll walk through your IT environment and give you a straight, honest recommendation — even if that means suggesting PCM or another local provider.

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