GoldMine hasn't had meaningful development in years. It's server-based, owned by a company whose core business is ITSM — not CRM — and there's no cloud roadmap coming. Yukon CRM is purpose-built for this migration: your contact history, custom fields, activity records, and workflow logic all transfer. ETG completes migrations in 2–4 weeks.
GoldMine's relationship-first approach to CRM was genuinely ahead of its time in 1989. The contact history, the activity management, the follow-up model — those ideas hold up. The technology platform doesn't. Three ownership changes and a decade of maintenance mode later, GoldMine is a product running on borrowed time.
ETG has hosted and supported GoldMine for over 20 years. We know this platform intimately — which is exactly why we built Yukon CRM as the migration path for our clients. We know what's worth preserving, and we know what to leave behind.
Talk to a migration specialistWhy teams are moving off GoldMine
GoldMine was built for on-premise Windows servers. There is no cloud-native version of GoldMine — and no announced plan to build one. Your data lives on hardware you have to maintain, back up, and replace.
GoldMine's mobile offering is limited and not actively developed. Your team can't log calls, access contact history, or update records from their phones the way they can in any modern CRM.
Running GoldMine means running and maintaining a SQL Server instance. That's Windows Server licensing, IT oversight for updates, manual backup management, and downtime risk every time something needs touching.
Ivanti's revenue comes from ITSM, endpoint management, and security — not CRM. GoldMine is a legacy product they inherited. The investment in its development reflects that position.
Microsoft 365, Outlook calendar sync, marketing platforms, accounting tools — GoldMine wasn't built for any of them. Every integration is a custom connector or manual workaround. The gap widens with every new tool your team adopts.
GoldMine's certified partner network and support resources have contracted significantly. Finding consultants with real GoldMine expertise is increasingly difficult — and expensive when you do.
Feature comparison
The workflow model your team already knows, on a platform that can actually keep up with how you work.
| Feature | GoldMine | Yukon CRM |
|---|---|---|
| Contact & account management | Full | Full + linked records |
| Complete activity history | Core strength | Full, cloud-synced |
| Follow-up sequences / automation | Manual | Fully automated |
| Email sync (Outlook / Gmail) | Limited | Two-way, auto-logged |
| Mobile app (iOS & Android) | Very limited | Full native apps |
| Cloud hosting (no server required) | Server-based | Fully cloud-native |
| Pipeline & deal management | Basic | Visual pipeline + AI |
| Reporting & dashboards | Basic reports | Real-time dashboards |
| REST API & modern integrations | Legacy only | 500+ integrations |
| Workflow automation | Not available | Full automation engine |
| AI features | None | Zoho Zia |
| Invoicing / accounting module | Not available | Zoho Books (optional) |
| Marketing campaigns | Not available | Zoho Campaigns |
| Automatic software updates | Manual / IT | Automatic |
| Ongoing managed administration | Not included | ETG-managed |
| Data migration from GoldMine | N/A | Purpose-built tooling |
What comes with you
The years of contact history, activity records, custom fields, and email logs your team has built up are exactly what we migrate. We've built proprietary tooling specifically for GoldMine's SQL database structure — automated field mapping, activity extraction, and record linking. What takes a generic consultant months takes us 2–4 weeks.
Contact & account records
Every contact, every account, every linked relationship
Complete activity history
Calls, meetings, notes, and tasks — all logged against the right contact
Email history
Emails stored in GoldMine migrate as linked activity records
Custom fields & dropdowns
Your field names, categories, and dropdown values — preserved
User accounts & permissions
Your team structure and access levels come with you
Linked documents
Attachments and documents stored in GoldMine migrate with records
The migration process
We've built migration tooling purpose-built for GoldMine's SQL database structure — not improvised from a generic CRM consultant playbook. We know the schema. We know the quirks. We've done this specific migration hundreds of times.
A generic consultant starts from scratch: manually mapping your SQL fields, writing custom export scripts, billing hourly through months of discovery. That process regularly costs $15,000–$40,000 and takes 3–6 months.
Our tooling automates the field mapping, activity history extraction, and record linking. Your team stays on GoldMine until cutover day. Migration completes in 2–4 weeks, at a fraction of consultant cost.
Migration cost advantage
Generic consultant
ETG migration
Direct database export
We connect directly to your GoldMine SQL database — on-prem or hosted. We know the schema cold. No discovery tax.
Automated field mapping
Our purpose-built tooling maps GoldMine fields to Zoho CRM fields automatically. Custom dropdowns, categories, and contact types are preserved.
Parallel migration — no downtime
Your team keeps working in GoldMine until cutover day. No data freeze, no disruption to daily operations.
Go-live, training, 30-day support
Cutover takes a few hours. We run a team training session and stay available for 30 days post-launch.
From GoldMine teams who switched
“We'd been on GoldMine for 22 years. ETG moved everything over — every contact, every note, every email we had on record. Our team was in the new system and comfortable within a week.”
M. Gallagher
Principal, Financial Services Firm
“The thing that surprised me most was how familiar it felt. The workflow is the same — activities, follow-ups, contact history — just on a platform that doesn't require a server room to run.”
R. Thompson
VP Sales, Manufacturing
“We lost count of how many times GoldMine went down because of server issues. We haven't had a single outage since moving to Yukon. The mobile app alone was worth the switch.”
D. Chen
Operations Manager, Insurance Agency
Names abbreviated for client privacy. References available on request.
FAQ
Typical timeline is 2–4 weeks from kickoff to go-live. That includes data export, field mapping and cleansing, a test import for your team to review, training, and cutover. Your team stays live on GoldMine the entire time — there's no data freeze or downtime window.
We connect directly to your existing GoldMine SQL database — whether it's on a server you own or hosted by ETG or another provider. We run our extraction tooling against the live database, pull your complete data set, and migrate it into Yukon CRM. Once migration is complete and your team is settled in, you can decommission the SQL Server entirely.
Yes — every record in your GoldMine database migrates: contacts, accounts, all activity history (calls, meetings, notes, tasks), emails stored in GoldMine, custom fields and dropdown values, user accounts, and linked documents. If it's in the GoldMine database, we extract it. We've been doing this migration specifically for over 20 years — we know exactly what's in there.
It actually makes it easier. We already have direct access to your hosted environment, so there's no coordination needed to get at the database. The migration process is identical — it just moves faster on the front end since there's no access setup required.
A generic CRM consultant starts a GoldMine migration from scratch — manually mapping your SQL schema, writing custom export scripts, and billing hourly through the entire process. That typically runs 3–6 months and $15,000–$40,000+. We've built proprietary migration tooling specifically for GoldMine's database structure. What takes a consultant months takes us 2–4 weeks, at a fraction of the cost.
Not from the ground up. GoldMine users adapt faster than most CRM migrations because the mental model is familiar — contacts, activities, follow-ups, history. The interface is dramatically more modern, but the structure your team already knows is intact. Most GoldMine users are self-sufficient within one to two weeks of go-live.
Free 30-minute migration call — we'll review your GoldMine setup, estimate your timeline, and walk you through exactly what moves and how.