Sales Resource · Evolved Technology Group

The Evolved Difference

Most IT companies fix things when they break. We make sure they don't break — and we make sure your technology is actively driving your business forward.

Strategic PartnershipOne Flat RateUnified PlatformProactive SecurityLocal Accountability

Sound Familiar?

If Your IT Feels Like Chaos, You're Not Alone

These are the four pain points we hear from almost every business that comes to us — often after years of frustration with the wrong kind of IT support.

Too Many Vendors

Eight companies managing different pieces of your tech. Nobody talks to each other. When something breaks, everyone points fingers.

Who do I even call when nothing works?

Unpredictable Bills

Per-ticket charges, emergency fees, and duplicated tool costs. Your IT spend keeps climbing with nothing to show for it.

Why does my IT budget keep going up but nothing improves?

Security Gaps

Your IT guy handles some security. Your phone vendor handles other parts. Nobody owns the full picture — and attackers know it.

Am I actually protected, or just hoping for the best?

Can't Scale

Your current stack barely works for your team now. Add people, open new locations, or try to grow — and it falls apart.

How do I scale when my tech can't keep up?

The Head-to-Head

Two Approaches. One Clear Winner.

Here's exactly how we stack up against the typical managed service provider — category by category, with nothing left out.

Typical MSP

Break-fix · Reactive · Fragmented

Evolved Technology Group

Strategic · Proactive · Unified

Pricing Model
Per-ticket billing, surprise invoices, break-fix costs
One flat rate per user — unlimited support, zero surprises
Help Desk
Limited tickets, slow response, offshore routing
Unlimited support, local team, defined SLA response times
Security
Basic antivirus — gaps between fragmented vendors
EDR, MFA, conditional access, and threat protection — unified
Data Backup
No backup, or unmonitored self-managed — untested
Independent cloud backup of all M365 data, regularly tested
Monitoring
Reactive — you call them when something breaks
24/7 proactive threat detection and automated alerting
Identity & Access
Passwords emailed around, no SSO, no access policies
Managed MFA, conditional access, enterprise SSO — enforced
Device Management
User-managed, no policies, no remote wipe capability
MDM policies enforced across all PCs, Macs, and mobile devices
Compliance
No DLP, no retention policies — audit panic every time
DLP, eDiscovery, retention policies, and audit-ready reports
IT Strategy
No roadmap, purely reactive, zero business alignment
Quarterly business reviews + a multi-year technology roadmap
Vendor Management
You juggle 8+ vendors who point fingers at each other
We own all vendor relationships — one accountable partner
User Lifecycle
Manual, inconsistent — security gaps on every hire and exit
Automated, audited onboarding and offboarding for every user
Point of Contact
Rotating technicians, ticket roulette, no continuity
Dedicated team that knows your business, team, and goals

Why We're Different

The Five Pillars of the Evolved Difference

These aren't buzzwords. They're the principles that shape every interaction, every service, and every decision we make on behalf of our clients.

Pillar 01

Strategic IT Partnership

A vCIO in your corner — not just a helpdesk

We don't just keep the lights on — we align your technology with your business goals. Every quarter, we sit down with you to review performance, plan ahead, and build a roadmap that actually moves the needle.

Technology roadmap & multi-year budget planning
Quarterly business reviews (QBRs)
Vendor negotiation & management on your behalf
Digital transformation & growth guidance
Pillar 02

Predictable Flat Rate

Budget with confidence. No bill shock. Ever.

One price per user, per month. Every tool. Every service. Every support call. No hidden fees, no per-ticket charges, no emergency surcharges. You know exactly what IT costs before the month starts.

All platforms and tools included at one price
Unlimited support requests, no ticket caps
No surprise invoices or after-hours surcharges
Pricing scales cleanly as your team grows or shrinks
Pillar 03

Unified Platform

One vendor. One bill. One call.

Instead of 11 disconnected tools with 11 vendors and 11 contracts, your entire tech stack runs through a single managed Microsoft 365 ecosystem — integrated, secured, and supported by us.

Email, chat, calls, and storage — all one platform
Single sign-on across every business tool
CRM, ERP, and VoIP on the same identity layer
No app sprawl, no integration headaches, no vendor blame games
Pillar 04

Proactive Security

We prevent fires. We don't just fight them.

Security isn't an afterthought — it's baked into everything we manage. MFA, endpoint detection, threat monitoring, email protection, and compliance policies. Managed. All day. Every day.

Endpoint detection & response (EDR) on all devices
MFA and conditional access policies enforced company-wide
24/7 threat monitoring and real-time alerting
Advanced email threat protection against phishing and BEC
Pillar 05

Local Accountability

Real humans who know your business

We're a Canadian company serving Canadian businesses. Our team knows your name, your industry, your challenges. When you call, you're not opening a ticket — you're talking to a partner who already knows the context.

Dedicated account team personally assigned to your company
Fast, local, responsive support with real SLAs
Industry-specific knowledge — professional services, manufacturing, healthcare
A genuine long-term relationship, not just a contract

One Flat Rate

18+ Tools & Services. All Included.

While your competitors pay $107+ per user across 11 different vendors, your team gets all of this — managed, secured, and supported by us — at one predictable price.

Business Email & Calendar

Exchange + Outlook

HD Meetings & Webinars

Microsoft Teams

Persistent Chat & Channels

Teams Chat

Booking Pages & Scheduling

Bookings

1TB Cloud Storage & Sharing

OneDrive + SharePoint

Identity, SSO & Conditional Access

Entra ID

Enterprise Password Manager

Included

Endpoint Detection & Response

Defender for Endpoint

Mobile & PC Device Management

Intune MDM

Advanced Email Threat Protection

Defender for M365

Forms, Flows & Low-Code Apps

Power Platform

Unlimited Help Desk Support

ETG Team

Independent Cloud Backup

All M365 data

24/7 Monitoring & Detection

Threat alerting

Compliance & eDiscovery

DLP + Retention

User Lifecycle Management

Onboard & Offboard

Quarterly Business Reviews

vCIO Strategy

Technology Roadmap

Annual Planning

Plus optional add-ons: CRM · ERP · VoIP · AI Assistant — all managed and supported by the same dedicated team.

1
Point of Contact
One team. Full accountability.
24/7
Security Monitoring
Threat detection that never sleeps.
18+
Tools & Services
At one predictable flat rate.
0
Surprise Bills
Guaranteed. Always.

Ready to See the Difference?

Let's Show You What This Looks Like for Your Business

Book a free 30-minute discovery call. We'll dig into your current stack, find the gaps, and show you exactly what an evolved approach looks like — no obligation, no pressure.

100% Free
No obligation, no cost — ever
30 Minutes
We review your stack and find the gaps
Clear Next Steps
You'll know exactly what to do