Legal
SMS Privacy Policy
Last Updated: March 13, 2025
1. Introduction
This SMS Privacy Policy explains how Evolved Technology Group (“we,” “us,” or “our”) collects, uses, and protects your information in connection with our Short Message Service (SMS) communications. By providing your mobile phone number and opting in to receive SMS messages from us, you agree to the terms of this policy.
2. Information We Collect
When you opt in to our SMS program, we may collect:
- Your mobile phone number
- Your name and account information
- The date and time you opted in
- Any responses you send to our messages
3. How We Use Your Information
We use your phone number exclusively to send transactional SMS messages related to your use of our platform. These messages may include:
- Account verification and security alerts
- Service status notifications
- Password resets and login confirmations
- Billing confirmations and payment receipts
- System maintenance and downtime notices
- Other communications directly related to your account activity
We do not use your phone number for marketing or promotional messaging.
4. No Third-Party Sharing
We do not sell, rent, trade, or otherwise share your phone number, SMS data, or any related personal information with any third parties for any purpose. All SMS communications are managed entirely through our own infrastructure. Your data stays with us, period.
5. Consent and Opt-In
You consent to receive transactional SMS messages when you:
- Provide your phone number during account registration
- Enable SMS notifications in your account settings
- Initiate an action that triggers an SMS (such as a password reset)
Message frequency varies based on your account activity and notification preferences.
6. Opt-Out
You may opt out of SMS communications at any time by:
- Replying STOP to any message you receive from us
- Disabling SMS notifications in your account settings
- Contacting us at our contact page
After opting out, you will receive a one-time confirmation message. Please note that opting out of SMS may affect your ability to receive important account and security notifications.
7. Message Frequency and Charges
Message frequency depends on your account activity. Standard message and data rates may apply depending on your mobile carrier and plan. We are not responsible for any charges incurred from your carrier.
8. Data Retention
We retain your phone number for as long as your account is active and you remain opted in. SMS delivery logs are retained for 90 days for troubleshooting and compliance purposes. Upon account deletion or opt-out, your phone number is removed from our SMS systems within 30 days.
9. Data Security
We implement industry-standard security measures to protect your information, including:
- Encryption of phone numbers at rest and in transit
- Access controls limiting who within our organization can view SMS data
- Regular security audits of our SMS infrastructure
10. Children's Privacy
Our services are not directed to individuals under the age of 13, and we do not knowingly collect phone numbers from children.
11. Changes to This Policy
We may update this policy from time to time. If we make material changes, we will notify you through our platform or via the contact information associated with your account.
12. Contact Us
If you have questions about this SMS Privacy Policy, please contact us:
- Phone: (905) 769-0827
- Email: hello@evolvedtechgroup.com
- Online: evolvedtechgroup.com/contact